This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you interact with our platform. By accessing or using our services, you agree to the terms of this Privacy Policy. Please review it carefully.
Information We Collect
We may collect the following information:
- Contact Information: Name, email address, phone number, and mailing address.
- Demographic Information: Postcode, preferences, and interests.
- Account Information: Information provided during account registration or form submissions, such as username and profile details.
- Transaction Information: Details of purchases, billing and shipping information, and payment details.
- Device Information: Browser type, IP address, time zone, and browsing behavior through cookies or similar technologies.
- Customer Support Data: Information provided when you contact us for support, including inquiries and complaints.
How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders, including payment processing and shipping.
- To provide and improve our services, products, and user experience.
- To maintain internal records and support account management.
- To send promotional emails about products, offers, or services you may find interesting.
- To customize our platform based on your preferences and interests.
- To conduct market research and gather user feedback.
- To detect and prevent fraud and unauthorized activities.
- To comply with legal obligations and ensure security.
Cookies and Tracking Technologies
Cookies are small data files stored on your device that help us enhance your browsing experience. We use cookies to:
- Identify pages you find useful and improve site performance.
- Track preferences and provide personalized content.
You can choose to disable cookies through your browser settings. However, this may limit your access to some features of our platform.
How We Protect Your Data
We are committed to safeguarding your information through:
- Secure servers and encrypted transactions.
- Regular monitoring and updating of our systems to prevent unauthorized access.
- Training our staff to ensure they understand and respect your privacy.
We advise you to keep your account credentials confidential and avoid sharing your password with anyone.
Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Payment processors, shipping partners, and analytics platforms to fulfill services.
- Advertising Partners: To provide targeted marketing, subject to your preferences.
- Legal Authorities: If required to comply with legal obligations, court orders, or regulatory investigations.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to the processing of your data for certain purposes, such as marketing.
- Request data portability to transfer your information to another provider.
If you wish to exercise your rights, contact us at [sales@sevensystems.ae].
Retention of Information
We retain your personal information only as long as necessary to provide our services and fulfill legal requirements. For example:
- Transaction data is stored for up to 5 years.
- Marketing preferences can be updated or withdrawn anytime.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our platform.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: sales@sevensystems.ae
- Phone: +971-58-9490377
- Address: Seven Systems FZ-LLC, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates