Netgear PMB0352P-10000S ProSUPPORT license Tech Support
1,359.63 AED1,470.00 AED (-8%)
Netgear PMB0352P-10000S ProSUPPORT license Tech Support
Netgear PMB0352P-10000S ProSUPPORT license
Overview :
The ProSUPPORT for Business OnCall 24×7 Tech Support package for your medium and small organization. Get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. From configuration and troubleshooting to simply upgrading your firmware, the NETGEAR support team is focused on helping you unlock your business network device’s potential – so you can be more productive and grow your business. NETGEAR proactively sends you alerts about any newly released firmware updates to make sure that you are able to plan in advance. Connect with the people that have built your products and build the relationship that will contribute to your business success.
Specifications :
| Product Name | Netgear PMB0352P-10000S ProSUPPORT OnCall 24×7 Tech Support |
| Part Number | PMB0352P-10000S |
| Brand Name | Netgear |
| Product Type | Technical Support Service |
| Service Type | ProSUPPORT OnCall 24×7 |
| Support Coverage | 24 hours a day, 7 days a week |
| Service Duration | 1 Year (Renewable) |
| Target Customers | Businesses requiring immediate assistance for their Netgear products |
| Supported Products | Various Netgear devices, including routers, switches, firewalls, and access points (check for specific product compatibility) |
| Response Time | Priority support with rapid response times for critical issues |
| Access to Technical Experts | Direct access to NETGEAR’s specialized technical support staff |
| Online Resources | Access to a dedicated online support portal with documentation, firmware updates, and troubleshooting guides |
| Phone Support | Available 24/7 for urgent issues |
| Email Support | Email support available for non-urgent inquiries |
| Chat Support | Real-time chat support available for immediate assistance |
| Software Updates | Notifications and access to important firmware and software updates |
| Installation Support | Assistance with initial setup and configuration of Netgear devices |
| Troubleshooting Assistance | Comprehensive troubleshooting support for hardware and software issues |
| Remote Diagnostics | Ability to perform remote diagnostics to identify and resolve issues |
| Customer Portal | Access to the Netgear ProSUPPORT customer portal for managing support cases and tracking service history |
| Service Level Agreement (SLA) | Defined response times and resolutions based on the urgency of the support request |
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