Cisco CP‑7821‑3PCC‑K9‑N – IP Phone 7821 – Two‑Line VoIP Desk Phone – PoE Enabled – SIP Compatible

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Cisco

CP‑7821‑3PCC‑K9‑N – IP Phone 7821

The Cisco CP‑7821‑3PCC‑K9‑N is an advanced VoIP desk phone designed for clear and reliable communications in professional environments. Ideal for knowledge workers, administrators, and support staff, the 7821 model offers a combination of intuitive user experience, secure SIP signaling, and high-quality audio. With support for two SIP lines, a bright 3.5-inch backlit grayscale display, and dual 10/100 Ethernet ports, this IP phone balances performance, usability, and energy efficiency. Engineered for use with Cisco’s multiplatform firmware and compatible with third-party SIP-based platforms, the CP‑7821‑3PCC‑K9‑N brings enterprise-grade communication to small businesses, remote workers, and shared office spaces.

Features :

The Cisco 7821 IP Phone offers rich VoIP functionality in a sleek and modern design that suits a wide range of business environments. The high-resolution 396 x 162 pixel grayscale display ensures excellent visibility of menus, contacts, caller ID, and call logs, even in low-light environments. It is built with a full-duplex speakerphone that allows users to engage in hands-free communication without compromising audio clarity. Dual 10/100 Ethernet ports enable seamless network connectivity and support for PC pass-through, making it ideal for desks with limited cable management. The phone supports industry-standard audio codecs, including G.711, G.729a, G.722 for wideband audio, iLBC, and OPUS, providing consistent voice quality across various network conditions.

Advanced Options :

This model also emphasizes security and network protection with support for Transport Layer Security (TLS), Secure Real-Time Transport Protocol (SRTP), and 802.1X network authentication. Its compact and ergonomic design fits naturally in office spaces and supports energy-efficient operations with EnergyStar and Cisco EnergyWise compliance. The 7821 can be powered via PoE (Class 1) or an optional external power adapter, offering flexible deployment options. The CP‑7821‑3PCC‑K9‑N operates on Cisco’s multiplatform firmware (MPP), allowing it to integrate seamlessly with leading hosted UC services and SIP-based communication platforms outside of Cisco’s CUCM ecosystem. It includes advanced telephony features such as call forwarding, transfer, mute, hold, redial, and conferencing, along with access to visual voicemail and corporate directories. With support for multiple languages and intuitive navigation, the Cisco 7821 is a productivity-enhancing asset in any office.

Product Key Features

  • Two SIP line support for handling simultaneous calls

  • 3.5″ grayscale white-backlit display (396 x 162 px)

  • Dual 10/100 Mbps Ethernet ports with integrated switch and PC pass-through

  • Full-duplex speakerphone with wideband audio support

  • Supports popular codecs: G.711, G.729a, G.722, iLBC, OPUS

  • Four context-sensitive softkeys and five-way navigation cluster

  • RJ-9 headset port for external headset connectivity

  • SIP protocol support with TLS/SRTP encryption

  • PoE Class 1 (IEEE 802.3af) support

  • Optional external AC power adapter

  • Multilingual user interface with right-to-left text support

  • EnergyStar and Cisco EnergyWise certified for power efficiency

  • Enhanced security with 802.1X authentication

  • Compatible with Cisco Webex Calling, BroadSoft, Asterisk, and other SIP platforms


Reliability & Performance :

Cisco built the CP‑7821‑3PCC‑K9‑N with enterprise-grade durability and long-term service in mind. Its rugged ABS plastic housing, reliable internal components, and high-quality speaker and microphone system allow it to withstand daily use in dynamic environments. The voice communication is stable and crystal-clear thanks to wideband audio and noise-reduction features. The intuitive user interface, including dedicated hard buttons for common functions and a responsive navigation cluster, enhances ease of use. Whether deployed in offices, small business settings, or remote workstations, this IP phone ensures consistent performance and reduced downtime. Its dual Ethernet ports simplify infrastructure requirements and its compatibility with PoE allows for reduced cabling and power redundancy. With Cisco’s reputation for quality and support, the 7821 is a future-proof solution for evolving communication needs.

Key Features :

  • 3.5-inch backlit grayscale display with 396 x 162 resolution

  • Two SIP line keys with four context-sensitive softkeys

  • Full-duplex speakerphone for hands-free calls

  • RJ-9 headset port for external headset support

  • Dual Ethernet ports (10/100 Mbps) with PC pass-through

  • Supports G.711, G.722, G.729a, iLBC, and OPUS codecs

  • Secure SIP signaling with TLS and SRTP

  • PoE Class 1 support for easy installation

  • Optional external power supply

  • Multiplatform firmware compatible with third-party SIP services

  • Intuitive user interface with dedicated function buttons

  • Energy-efficient: EnergyStar and Cisco EnergyWise compliant

  • Right-to-left language support

  • Wall-mountable with optional kit

Specifications:

Specification Details
Product Model Cisco CP‑7821‑3PCC‑K9‑N
Product Type SIP Two-Line IP VoIP Phone
Display 3.5-inch grayscale, 396 x 162 pixels, white backlight
Soft Keys 4 context-sensitive
Navigation 5-way cluster with select button
Ethernet Ports 2 x 10/100 Mbps with PC pass-through
Headset Port RJ-9 wired headset port
Audio Codecs G.711, G.722, G.729a, iLBC, OPUS
Speakerphone Wideband, full-duplex
SIP Support Yes – TLS, SRTP, 802.1X authentication
PoE Support IEEE 802.3af Class 1
Power Adapter Optional (sold separately)
Mounting Options Desktop or wall mountable (kit optional)
Firmware Cisco Multiplatform Firmware (MPP)
Energy Compliance EnergyStar, Cisco EnergyWise
Languages Supported Multi-language UI with RTL support
Dimensions (H x W x D) 8.15 x 8.11 x 1.10 in (207 x 206 x 28 mm)
Weight Approx. 1.91 lbs (867 g)
Warranty 1-Year Cisco Limited Warranty

Additional information

Weight 1.12 kg
Dimensions 20.7 × 20.6 × 2.8 cm
Brand

Cisco

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